// KOVYN — CUSTOM SOFTWARE & AUTOMATION

Complexity,Engineered.

We engineer the software your business actually needs — then host it, run it, and stand behind it. One predictable subscription, no large upfront build bill for qualified projects. You keep the judgment calls. We keep it running.

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// 01 — The problem

You're paying salaries for work a machine should do.

Every business runs on invisible, repeated work: retyping data between systems, chasing the same emails, building the same spreadsheet every Monday. It's not anyone's job — it's everyone's time. And it compounds.

0+ hrs/day

of admin a typical small business owner loses to repetitive tasks

A$0/yr

the yearly cost of 10 hrs/week of manual work at A$45/hour — per process

~0

how much of it actually needs human judgment

// ILLUSTRATIVE FIGURES — YOUR NUMBER IS IN THE CALCULATOR BELOW

// 02 — Build intelligence. Deliver impact.

What we engineer.

No product to push, no licence to sell. Every solution is built around one question: which hours do you want back? And every one of them can be delivered the managed way — engineered, hosted and supported by one team.

Process automation

The Monday-morning report that builds itself.

Repetitive workflows — data entry, invoicing, reporting, follow-ups — engineered to run without a human in the loop.

→ TYPICAL RESULT

10–20 HRS/WEEK (500–1,000+ HRS/YEAR) RETURNED

Systems that talk to each other

Your CRM, accounting, and inbox — finally on speaking terms.

We connect the tools you already use so information moves itself instead of being copy-pasted.

→ TYPICAL RESULT

10–20 HRS/WEEK (500–1,000+ HRS/YEAR) RETURNED

AI-powered workflows

Documents read, emails drafted, records matched.

Modern AI applied surgically to the judgment-lite work that used to need a person.

→ TYPICAL RESULT

10–20 HRS/WEEK (500–1,000+ HRS/YEAR) RETURNED

Dashboards & visibility

Know your numbers without asking anyone.

Live dashboards that replace the “can you pull that spreadsheet” email forever.

→ TYPICAL RESULT

10–20 HRS/WEEK (500–1,000+ HRS/YEAR) RETURNED

// 03 — The model

One solution. One ongoing relationship.

Traditional custom software ends with a large invoice and a handover — then you're on your own. KOVYN is built around what happens after. For qualified projects there's no large upfront development bill: one predictable monthly subscription, and we design, build, host, run and stand behind the solution for as long as you use it.

You're not paying for a server. You're paying for a managed business solution.

WHAT A MANAGED SOLUTION SUBSCRIPTION INCLUDES

  • Custom solution engineering — built around your workflow, not a template
  • Managed hosting, backups and deployments — our responsibility, not yours
  • Defect correction — while you subscribe, fixing our own work is never an extra invoice
  • Vantage access — your solutions, health, protection and support in one portal
  • Pulse monitoring — live and historical system health, dependencies included
  • Assurance at launch — six months of defined protection, training included

A traditional project-based build remains available where a subscription isn't the right fit.

THE TRADITIONAL PROJECT

THE KOVYN MODEL

A large development bill before you've seen value

No large upfront bill for qualified projects — one monthly subscription

Launch is a handover; the builder moves on

Launch is where our accountability starts

Hosting, support and fixes — three separate arrangements

Engineered, hosted, monitored and supported by one team

“Is it down?” means emailing someone and waiting

Pulse shows live system health — you see what we see

Post-launch support is whatever you negotiate later

Assurance defines your protection in writing, from day one

// OUR SERVICE MODEL — NOT A CLAIM ABOUT ANY PARTICULAR PROVIDER

// 04 — Vantage

Meet Vantage.

Your KOVYN relationship, in one clear view. Every managed solution comes with Vantage — the portal where you see everything we build, manage, protect and support for you. No email threads. No wondering who to ask.

  • Every KOVYN solution you run, in one place
  • Live status and 30/60/90-day health history
  • Incident timelines — what happened, who's responsible, what we did
  • Release history — what changed, and when
  • Assurance coverage, training sessions and support requests
  • Change requests, tracked from idea to deployed

PULSE — KNOW HOW IT'S RUNNING

Pulse is the health view inside Vantage. It watches your application and the services it depends on — database, sign-in, email, payments — and keeps the history. Every component is labelled with who's responsible for it: KOVYN-managed or third-party.

When a provider like Microsoft has an outage, Vantage says so — plainly. You see that your application may be affected, that KOVYN infrastructure is operational, and that the source is external. And when the fault is ours, you see that too. Flip the switch on the preview and watch how it's handled.

VANTAGE

YOUR COMPANY

Your solution

PRODUCTION · V1.8.2

All systems operational

AVAILABILITY

  • Web applicationKOVYN MANAGED99.99%OPERATIONAL
  • APIKOVYN MANAGED99.99%OPERATIONAL
  • DatabaseKOVYN MANAGED100.00%OPERATIONAL
  • Sign-in (Microsoft Entra)THIRD PARTY99.92%OPERATIONAL
  • Email providerTHIRD PARTY99.98%OPERATIONAL

ASSURANCE

Active · 142 days left

TRAINING

1 of 2 sessions left

OPEN INCIDENTS

None

Simulate a third-party outage

// ILLUSTRATIVE PREVIEW — VANTAGE COMES WITH EVERY MANAGED SOLUTION

// 05 — Assurance

Built to work. Backed in writing.

Your phone comes with a warranty. Your car comes with a warranty. Your business software should too.

Under Australian Consumer Law, our work already comes with guarantees that can't be excluded. Assurance doesn't replace those rights — it goes further, and puts the whole thing in writing: what's covered, for how long, and what happens when something breaks.

And one thing that never expires: while your subscription is active, fixing defects in our own work is simply part of the subscription. Assurance is launch protection — not the date honesty runs out.

THE THREE TIMELINES — HOW THEY FIT

SUBSCRIPTIONMINIMUM CONTRACT 12 MONTHS · PAID MONTHLY · CONTINUES MONTHLY AFTER
ASSURANCEINCLUDED WARRANTY · MONTHS 1–6ASSURANCE+OPTIONAL · FROM MONTH 7 · MINIMUM 12 MONTHS
INCLUDED

Assurance

Standard protection, from go-live

  • Six months of defined coverage from production go-live
  • Covered defects investigated and corrected — in writing, not goodwill
  • Two online training sessions, 90 minutes each
  • Product-usage guidance while your team settles in
  • Coverage, dates and sessions visible in Vantage

// INCLUDED AUTOMATICALLY WITH EVERY MANAGED LAUNCH

OPTIONAL

Assurance+

Proactive care for the journey after launch

  • Everything in Assurance — included, and extended
  • Minimum term 12 months, billed monthly — starts when Assurance completes
  • Guaranteed response times, written into your agreement
  • Enhanced monitoring and proactive health reviews
  • Security and dependency maintenance
  • Platform and browser compatibility upkeep
  • Up to 10 training sessions of 90 minutes each
  • Exact entitlements are plan-based — scoped to your solution
Talk to us about Assurance+

Assurance protects the launch. Assurance+ protects the journey after it.

Where responsibility sits, honestly: an outage at Microsoft, Google or another provider isn't a defect in our software — and Pulse will show you exactly that. But if our implementation of an integration is at fault, that's ours to fix. No finger-pointing, no fog.

// ASSURANCE AND ASSURANCE+ OPERATE UNDER YOUR SERVICE AGREEMENT · STATUTORY RIGHTS ALWAYS APPLY

// 06 — The method

Engineers, not magicians.

Five steps, each with something concrete in your hands at the end. You know the numbers before anything gets built — all delivered remotely, wherever you are.

01

// WEEK 1

Discover

We sit with your team over a screen-share and map where the hours actually go. You get a written map of your costliest manual processes — useful even if we never build a thing.

02

// WEEK 2

Design

We spec the solution and put the numbers on the table: hours saved, the subscription, payback period. You approve before we build.

03

// WEEKS 3–6

Engineer

We build, test against your real data, and run it alongside your team until it's trusted.

04

// GO-LIVE

Launch

The solution goes to production. Assurance begins, your training sessions open, and Vantage is live with your solution already in it.

05

// ONGOING

Evolve

We host, monitor, maintain and improve — you watch it all through Pulse. When your business changes, the solution follows: a change request, not a new project.

// 07 — The number

What is manual work costing you?

Move the sliders to your business, then flip the switch.

10h
2
MANUALENGINEERED

ANNUAL COST OF THE MANUAL WORK

$43,200

Get your real number — book a discovery call

Illustrative: assumes 48 working weeks and ~85% of the repetitive work engineered away. The discovery call is the real audit.

// 08 — In practice

Before and after.

One shipped product — built, hosted and looked after by KOVYN — then scenario walkthroughs. As more client work lands, the scenarios become named cases.

// CASE 01 — LIVE PRODUCT

Everything that isn't drawing, handled.

InkFlowbyKOVYN

BEFORE

A freelance illustrator in Taiwan takes commissions, sells at doujin events and is paid in more than one currency. The record of it all lived in a spreadsheet, a notes app, a folder of paper receipts — and memory. Which job still owed money, whether the last event actually turned a profit, when the next booth fee fell due: every answer cost an evening she should have spent drawing.

AFTER

InkFlow — a mobile-first workspace built around how she actually works. Every commission carries its deadline, its priority and a live profit line — received, spent, net — computed from the real payments and costs beneath it, never typed twice. Events sit in one calendar and remind her phone 30, 14, 7 and 3 days out. Any currency lands at the day's rate. And KOVYN AI reads the month and says, in her language, what's owed, what's next and where the money actually came from.

0 hrs/week

of admin quietly eaten, week after week — the same assumption the calculator above uses. Pay varies with every job and market; the hours don't. InkFlow exists to hand them back.

Built in — and missing from generic bookkeeping apps

  • Profit per commission, derived from real payments — not a total someone has to maintain
  • A work queue, not a list: Urgent · Normal · Flexible, then deadline
  • Doujin events with reminders that reach the phone — 30, 14, 7, 3 days out
  • Any currency, captured at the day's rate; totals in hers
  • A financial year that starts when hers does — July or January, her call
  • KOVYN AI that reads her numbers but is never shown a client's name

// EVERY COMMISSION, EVENT AND DOLLAR IN ONE PLACE · THE ADMIN HOURS, RETURNED TO THE DRAWING

BEFORE

An ops manager re-keys 200 supplier invoices a month into accounting software. About 25 hours a month, error-prone, always behind.

AFTER

Invoices are read, matched, and entered automatically. Exceptions are flagged for one 20-minute weekly review.

// RETURNED: ~23 HRS/MONTH · PAYBACK: < 3 MONTHS

BEFORE

Every Monday, someone spends half a day pulling numbers from three systems into the weekly report — then does it again when a figure changes.

AFTER

The report assembles itself from live data overnight. Monday starts with decisions, not spreadsheet archaeology.

// RETURNED: ~4 HRS/WEEK · ALWAYS CURRENT

// 09 — Straight answers

The questions that matter.

The things you'd want to know before trusting anyone with your business software — answered without a sales filter.

Is the subscription just a hosting fee?

No — and we'll never call it one. Commodity hosting is cheap; that's not what you're buying. The subscription covers the custom-built solution itself, managed hosting and backups, deployments, monitoring, support, defect correction and Vantage access. You're paying for a managed business solution, with one team accountable for all of it. The subscription runs on a minimum 12-month contract, paid monthly, and simply continues month-to-month after that — you're never locked in beyond your term.

What happens if we stop subscribing?

Your data is always yours — export it in a usable format any time, and for 30 days after the subscription ends. We give written notice, a clear wind-down window and a professional handover. For customers who want to own their solution outright, a one-off buyout can be arranged for your project. We never hold your system or your data hostage.

What exactly is Assurance?

Assurance is the protection package included with every managed launch: six months of defined coverage from production go-live, plus two 90-minute online training sessions. It sits on top of your statutory rights under Australian Consumer Law — it never replaces them. And defect correction doesn't end when Assurance does: while you subscribe, fixing our own work stays part of the subscription.

What does Assurance+ add?

Proactivity, and commitments in writing. Every customer gets our best effort — Assurance+ turns it into a contract: guaranteed response times, proactive health reviews, security and dependency maintenance, compatibility upkeep, and up to 10 training sessions. Everything in Assurance is included — billed monthly, on a 12-month, 24-month or ongoing plan — with exact entitlements written into your agreement.

What if Microsoft, Google or another provider goes down?

Then Vantage says exactly that. Pulse labels every component of your solution — KOVYN-managed or third-party — so when an external provider fails, you see the source honestly instead of a vague apology. A third-party outage isn't a defect in our software; a fault in our integration of it is, and we fix it.

What happens when we need new features?

Your business will change — the solution should keep up. New capabilities are raised as change requests through Vantage, scoped and priced transparently, and delivered by the team that already knows your system. Evolution is a conversation, not a new procurement project.

// Why Kovyn

Nick Pang, founder of Kovyn

Kovyn is a software and automation engineering practice based in Brisbane, working remotely with clients wherever they are. We're built on one belief: people should do the thinking, systems should do the repeating. We're not a software vendor with a product to push — every solution is engineered from scratch around how your business actually works, and when we build something, we don't hand over and disappear: we host it, watch it, and stay accountable for it. We take a 10-hour-a-week problem as seriously as a company-wide system — and engineer both properly.

Nick Pang · FOUNDER

ABN 51 622 567 663 · BRISBANE, AUSTRALIA · REMOTE-FIRST

// 10 — Start here

What's the most boring job in your business?

Tell us. If we can't automate it — or it's not worth automating — we'll tell you that too, for free.

OPTION A

Book a free one-hour consultation

A full hour over video, wherever you are — we work remotely with every client. Enough time to actually hear your story: you talk, we listen, and we tell you honestly whether there's a solution worth building. No deck, no pitch. Pick a day and time that suits you — we will try to confirm your booking within 24 hours.

OPTION B

Or just tell us what's eating your time

What's eating your time?